Hey all,

As a couple of you may have noticed, yesterday morning we experienced an error displaying Natwest transactions, meaning you will have seen incorrect numbers in your spending, budgets and insights.

This was caused by our external API provider sharing transaction amounts from the wrong column (your total balance after each transaction). This issue has now been fixed and no further incorrect transaction amounts will be shown.

Please let us know if you experience any further Natwest issues; I'll be on intercom to answer all your questions here - https://www.meetcleo.com/intercom

BIG thank you to everyone who flagged this issue and really sorry for any budget-related panic caused.

Team Cleo 


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